Last Updated: April 21, 2025
Welcome to The Soft Library. By accessing or purchasing from our website (https://www.thesoftlibrary.com), you agree to the following Terms and Conditions. Please read them carefully before placing an order.
1. General Information
The Soft Library specializes in selling digital software licenses for Microsoft products. All products are delivered electronically via email—no physical shipping is involved.
2. Digital Product Delivery
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After placing an order, the customer will receive an order confirmation email immediately.
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A second email containing the product download link and license key(s) will be sent within a few minutes to a maximum of 6 hours after payment.
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If you do not receive any email, please contact our support team at:
📧 [email protected]
📱 WhatsApp or use the LiveChat feature on our website.
Note: All delivery is electronic and free of charge. No physical items will be shipped.
3. Order Fulfillment Time
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Orders are typically fulfilled within 0–6 hours of payment confirmation.
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Invoices are generated and sent within 10 minutes of successful payment.
4. Return and Refund Policy
Due to the digital nature of our products, returns are not accepted once the license key has been delivered. However, we offer support and replacement in the following cases:
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The license key is invalid or not working.
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The customer provides proof of an error during activation.
For full details, visit our Refund Policy page.
5. Pricing and Currency
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All prices are listed in USD ($).
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The Soft Library reserves the right to adjust prices at any time without prior notice.
6. Payment Methods
We accept secure online payments through trusted gateways. Payment must be completed in full before the delivery of any product.
7. License Terms
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All license keys sold are valid for one-time activation unless stated otherwise.
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The customer is responsible for using the software in compliance with Microsoft’s End User License Agreement (EULA).
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License sharing, redistribution, or resale is strictly prohibited.
8. Limitation of Liability
The Soft Library is not liable for:
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Any indirect, incidental, or consequential damages.
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Issues arising from the user’s hardware or internet connectivity.
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Incompatibility with third-party software or hardware.
9. User Obligations
By using our website, you agree to:
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Provide accurate, complete, and current information.
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Not engage in fraudulent or illegal activities using our services.
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Not attempt to reverse-engineer or misuse any provided software or licenses.
10. Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page, and continued use of our website implies acceptance of the changes.
11. Governing Law
These Terms and Conditions are governed by the laws of Morocco, and any disputes will be subject to the exclusive jurisdiction of Moroccan courts.
12. Contact
If you have any questions about these Terms, contact us at: